Delivery Information
On-Time Delivery
We aim to be on time every time. We appreciate that it is essential that you receive your products when you need them. We hold large stocks here in the UK, and our commitment is simple:
We aim to deliver your order when you need it.
Please note that due to the nature of our products, your order may be delivered by multiple couriers, usually all on the same day.
Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings if needed.
Delivery Addresses
We´ll deliver directly to you, your customer, or the site. All addresses will be saved and available for selection every time you order.
Shipping Times
Orders are shipped as standard on a next working day service to non-remote UK addresses. However, a range of upgraded services are available. Please see the table below for services and costs.
Alternatively, we can quote for a dedicated courier vehicle to deliver your product exactly when required, even outside of usual working hours.
We are all about quality!
We are proud of the quality of our products and take great care to ensure that your order arrives in perfect condition.
Please take time to examine the goods before signing for them. Claims are harder to process if goods are signed for in good condition or as “unchecked” or “unexamined.”
In the unlikely event the product is damaged, please see our returns policy.
UK Mainland - England, Scotland & Wales (excluding Scottish Highlands, Northern Ireland and Islands) | ||||
Royal Mail | Delivery Time | Max Weight | Max Length | Price |
RM24 | Next Day | 1kg | 45cm | £5.50 |
RM24 - Signed For | £7.00 | |||
RM48 | 2 Working Days | £5.00 | ||
RM48 - Signed For | £6.00 | |||
DPD | Delivery Time | Max Weight | Max Length | Price |
Next Day | Next Day | 30kg | 1M | £8.50 |
Next Day - Before 12:00 | £12.00 | |||
Next Day - Before 10:30 | £20.00 | |||
Saturday | £20.00 | |||
Saturday - Before 10:30 | £30.00 | |||
DX | Delivery Time | Max Weight | Max Length | Price |
Next Day | Next Day | 20kg | 6M | £12.00 |
Next Day Before 12 | 6M | £20.00 | ||
Next Day Before 9:30 | 6M | £40.00 | ||
Saturday AM | 6M | £65.00 |
UK Extended - Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles | ||||
Royal Mail | Delivery Time | Max Weight | Max Length | Price |
RM48 | 2 Working Days | 1kg | 45cm | £5.00 |
RM48 - Signed For | £6.00 | |||
DPD - Offshore | Delivery Time | Max Weight | Max Length | Price |
- Isle of Wight | 2 Working Days | 30kg | 1M | £20.00 |
- Northern Ireland | £20.00 | |||
- Scottish Highlands | £20.00 | |||
- Channel Islands | £20.00 | |||
DX - Offshore | Delivery Time | Max Weight | Max Length | Price |
- Isle of Wight | 2-3 Working Days | 20kg | 6M | £22.00 |
- Northern Ireland | £40.00 | |||
- Scottish Highlands | £40.00 | |||
- Channel Islands | £40.00 |
Republic of Ireland - EIRE | ||||
Service | Delivery Time | Max Weight | Max Length | Price |
RM - EIRE | 3 Working Days | 1kg | 45cm | £15.00 |
DPD - EIRE | 2 Working Days | 30kg | 1M | £12.00 |
DX - EIRE | 3 Working Days | 20kg | 6M | £60.00 |
International | |||||
Royal Mail - EU | Delivery Time | Max Weight | Max Length | Price | Countries |
International | 3-5 Working Days | 1kg | 45cm | £6.95 | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden |
International - Tracked | £10.00 | Austria, Belgium, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden | |||
International - Tracked & Signed | £11.95 | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden | |||
Royal Mail - Worldwide | Delivery Time | Max Weight | Max Length | Price | Countries |
International | 5-7 Working Days | 1kg | 45cm | £9.95 | |
International - Tracked | £12.00 | See Tracked and Signed Service User Guide for availability. | |||
International - Signed | £12.00 | ||||
International - Tracked & Signed | £15.95 | ||||
DPD Classic International | Delivery Time | Max Weight | Max Length | Price | Countries |
- Band 1 | 5-7 Working Days | 30kg | 1M | £8.00 | Belgium, Czech Republic, Germany, Luxembourg, Netherlands, Poland |
- Band 2 | £10.00 | Austria, Denmark, France, Hungary, Lithuania, Slovenia | |||
- Band 3 | £12.00 | Estonia, Italy, Latvia, Portugal, Slovakia, Spain, Sweden, Switzerland | |||
- Band 4 | £20.00 | Bulgaria, Croatia, Finland, Norway, Romania | |||
- Band 5 | £30.00 | Bosnia and Herzegovina, Greece, Iceland, Serbia | |||
DPD International Air Express | Delivery Time | Max Weight | Max Length | Price | Countries |
- Band 1 | 7-10 Working Days | 30kg | 1M | £10.00 | Australia, Greece, Hong Kong, China, India, Malaysia, Qatar, Saudi Arabia, United Arab Emirates |
- Band 2 | £12.00 | Bangladesh, Cyprus, Egypt, Kenya, Libya, Oman, South Korea, Turkey | |||
- Band 3 | £15.00 | Azerbaijan, Canda, Israel, Jordan, Kuwait, Macau SAR China, Philippines, South Africa, Thailand, Uganda, United States | |||
- Band 4 | £20.00 | Chile, Jamaica, Mexico, Morocco, Norway, Peru, Russia | |||
- Band 5 | £22.50 | China, Indonesia, Taiwan | |||
- Band 6 | £25.00 | Albania, Botswana, British Virgin Islands, Grenada, Guam, Japan, New Zealand | |||
- Band 7 | £30.00 | Afghanistan, Costa Rica, Curacao, Guyana, Honduras, Mongolia, Suriname |